Operations manager
Working closely with the Branch Manager, you are responsible, with your teams, for ensuring the satisfaction of all the Branch clients.
Your mission:
- Customer follow-up
- Managing and leading your operations team
- Ensuring Quality, Safety and Environmental objectives are respected
- Respecting the Company’s financial objectives
- Developing sales with your clients
Your strengths:
- Good knowledge of the Service sector
- Focused on customer satisfaction
- Management qualities
- Good personal organisation, rigorous with an analytical mind
- Service-oriented
- IT skills
A word from Olivier Delcourt
Operations manager, Lausanne branch
“Building solutions with my teams for our clients is what drives me.”